Process & Organisation
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GCG support organisations in optimizing their efficiency and competitiveness by improving practices and associated processes. GCG works closely with the of continuous improvement stakeholders:
- Define or clarify the improvements objectives
- Organisation audits (non-quality costs, benchmark, customer satisfaction…)
- Define strategy and suitable improvement methods
- Improvement deployment and change management (communication, trainings…)
Some references:
- Management Plans for continuous improvement projects
- About 30 project audits and practices deployment (CMMI-Service level 2)
- Set-up of methodological baselines in “project management”