Process & Organisation

GCG support organisations in optimizing their efficiency and competitiveness by improving practices and associated processes. GCG works closely with the of continuous improvement stakeholders:

  • Define or clarify the improvements objectives
  • Organisation audits (non-quality costs, benchmark, customer satisfaction…)
  • Define strategy and suitable improvement methods
  • Improvement deployment and change management (communication, trainings…)

Some references:

  • Management Plans for continuous improvement projects
  • About 30 project audits and practices deployment (CMMI-Service level 2)
  • Set-up of methodological baselines in “project management”